Development
- Development
- The Editors
Customer satisfaction with full-service restaurants is down 3.7 percent to a score of 78 (on a 100-point scale) in a new report from the American Customer Satisfaction Index (ACSI). This is the lowest score in more than 10 years – and the first time that full-service restaurants have been beaten by the fast-food category.
- Development
- The Editors
Russo’s Restaurants, the corporate parent of Russo’s New York Pizzeria and Russo’s Coal-Fired Kitchen, debuted a new fast-casual concept in Houston.
- Development
- The Editors
With a 100 units and 30 years behind it, fast-casual chain Saladworks has been gearing up for growth.
- Development
- The Editors
Fast-casual chains grew sales a cumulative 8.4 percent in 2016, to a total of $40.4 billion, according to Technomic, Inc.’s new Top 250 Fast-Casual Chain Restaurant Report.
- Development
- Rebecca Kilbreath
Buffalo Wild Wings, Inc. will pilot two new small-format locations in the Minneapolis metro market this summer.
- Development
- Rebecca Kilbreath
A roundup of interesting bits of news that came across the editor’s desk, including a bunch of mergers and acquisitions, development deals, Panera’s tech push pays off, and more.